I am passionate about tackling complex challenges in a collaborative and human-centric way, combining service design and strategic thinking. I work well with interdisciplinary teams to shape memorable and impactful user experiences by translating latent user needs into actionable design strategies that yield positive business results.
Senior Strategist at USAM Technology Solutions
Strategist & Researcher at Say Yeah Inc
Industrial Designer at Bridge Factory
Designer at Bitebank Media.
Bachelor of Design in Industrial Design (BDes) at OCAD University. Toronto, Canada.
Digital Design (Intro and Advanced) at HackerYou. Toronto, Canada.
My design methodology experience allows me to develop frameworks of thinking to create holistic and engaging human-centric experiences. My expertise lies in research, strategy, design, and analytics. I am well experienced in aligning and executing various stages of a project from initial product planning, product architecture, journey mapping, building prototypes, to validation and testing, making sure the product/service is meaningful and impactful for the end user and client.
I have spent the last 5 years designing and developing innovative products and services, including lifestyle and educational platforms, healthcare products, toys for children, and lifestyle goods. My background in Industrial design has helped me develop strong problem solving skills, applied to consumers of various types, including youth, adults and aging users, all with varying cognitive, physical, and linguistic needs. In my spare time, I enjoy trying new food, traveling and delighting in exploring new places wherever I am.