WHAT I'VE WORKED ON..
Research and Innovation
FORESIGHT AND STRATEGY
Managed and worked on a digital transformation and service design project the Government of Ontario. Conducted in depth usability tests with benefit program recipients across the province and developed strategic methodologies to improve user experience and organizational functioning and processes.
Worked on an online insurance comparing service to increase conversions by improving user experience by aligning their cross functional teams to organizational goals and improving the product and interface.
Entertainment and Gaming
Managed and worked on research, product strategy on mobile platforms. Worked on a social sporting app for the Indian market, and also worked on an app that generates tailored stories that can be shared with an intimate circle through gamification and interactive engagement.
Worked on improving service delivery by mapping out organizational roles and responsibilities. Worked with industry staff and studied about machinery used in physical locations (industries) and defined solutions for effective and productive production.